Plan Reviews

Part 1 of 4About

Part 2 of 4What we do

What we do

Preparation before the review, support on the day and follow-up after it.

• Evidence gathering

  Collecting reports, assessments, invoices, and documentation that show what you need and why. The stronger the evidence, the clearer the case.

  In practice

  "Your OT and speech therapist can both have reports to us by the 15th. That gives us two solid weeks to review everything together and make sure it all lines up before the meeting."

• Goal writing

  Writing goals that are specific and measurable, worded around your own life and what you want to do. Good goals are easier for a planner to match funding to.

  In practice

  "Let's make the goals as specific as we can. 'Improve independence' is hard to fund. What would that look like for you? Catching the train to TAFE on your own? 'Travel independently to TAFE via public transport by July.' The more specific the goal, the easier it is for the planner to match funding to it."

• Post-review follow-up

  After the review, we check the new plan against what was discussed, flag any errors, and start the implementation process.

  In practice

  "New plan came through and the therapy line is $3,200 less than what was discussed. That looks like an error, so I'm lodging a change of circumstances today with the meeting notes as evidence. Should be sorted within a few weeks."

• Current plan review

  Analysing how you used your current plan, what worked, what did not, and where the gaps are. This shapes the argument for your next plan.

  In practice

  "Therapy funding was fully used by month nine, which shows the demand is there. Support worker hours are sitting at 60% with two months to go, so we can adjust those to match what you're using."

• Review day support

  Attending the review meeting with you. We help you explain your needs, back up your requests with evidence, and push back if the planner misses something.

  In practice

  "If a question comes up about overnight hours, we've got the incident reports, the OT assessment, and your GP letter all ready to go. That's what the preparation is for."

• Internal review & tribunal support

  If your plan outcome is not right, we support you through the internal review process. We help prepare the documentation and argument.

  In practice

  "If the plan doesn't reflect your needs, an internal review is there for exactly that reason. We gather the reports, put together a clear case, and lodge it. I'll go through each stage with you."

Part 3 of 4Who it's for

Part 4 of 4Costs

Cost, eligibility & getting started

What it costs and how to book your first preparation session.

What it costs

Plan review preparation is priced under the NDIS Pricing Arrangements and Price Limits. What it costs depends on the type of support and whether it happens on a weekday, evening, or weekend. You will always get the cost confirmed in writing before we start.

Am I eligible?

Plan review preparation sits under Capacity Building, specifically Support Coordination. If your plan includes Support Coordination funding, it can be used to prepare for and attend your review. A support coordinator can check whether your plan covers this.

Where we work

Get Unlocked is based in Thomastown. We work in person across Greater Melbourne and parts of regional Victoria, and with people anywhere in Australia by phone and video.

How to start

1. Get in touch and let us know when your review is coming up.
2. We have a quick chat about your goals and how your current plan is working.
3. You are matched with a coordinator and we book in your first preparation session.