Support Coordination & Recovery Coaching
Path Unlocked
Get support with the NDIS while working toward recovery and independence. We are your support coordinator and your recovery coach.
Part 1 of 5About
What is Support coordination & recovery coaching?
Support Coordination and Psychosocial Recovery Coaching are NDIS-funded services that connect you with supports that fit and help you get the most out of your plan. We work with you to understand your funding, identify your goals, and build the support networks you need.
We work as both your support coordinator and your recovery coach. We know the NDIS well, and we take a strengths-based approach, supporting you to manage your supports and daily life more independently.
Who this is for
- People new to the NDIS who need guidance
- People who want help connecting with providers
- Those preparing for plan reviews
- People working toward recovery and rebuilding routines
- Anyone wanting more choice and control over their supports
Part 2 of 5Services
What we do
The NDIS is complicated. We deal with the system so you can focus on your goals.
Plan understanding
We help you understand your NDIS plan, what funding you have, and how to use it.
Learn more →Provider connections
We connect you with quality providers that match your needs, preferences, and goals.
Learn more →Plan reviews
We help you prepare for plan reviews so your funding matches what you need now.
Learn more →Service coordination
We coordinate between your different supports so they work together.
Learn more →Crisis support
We help you access urgent support when things go wrong.
Learn more →Recovery & independence
We support you to rebuild routines and connections and work toward a self-directed life.
Learn more →
Part 3 of 5Getting started
What to know before getting started
What to expect in your first two weeks, and how to start.
At a glance
- NDIS-funded support to use your plan
- Recovery-oriented approach focused on your strengths
- Build skills for independence and self-direction
- Melbourne, regional Victoria, and Australia-wide via remote
What to expect
- Regular check-ins at a pace that works for you
- Person-centred support focused on your goals
- Cutting through red tape so you can make informed decisions
- Support during transitions and plan reviews
Your first two weeks
- 1
Day 1-2
Welcome call to understand your situation and goals
- 2
Day 3-5
Review your NDIS plan and identify priorities
- 3
Week 2
Begin connecting you with suitable providers
How to start
- 1
Get in Touch
Call us or fill out our contact form
- 2
Free Chat
We'll discuss your needs and answer questions
- 3
Get Started
Support usually starts within a few business days
Part 4 of 5Why us
Why choose Path Unlocked
We pick up the phone
When you call, someone from our team answers.
We chase the NDIS so you don't have to
We follow up plan reviews, service bookings and providers until they're sorted.
Your coordinator knows your name
Small caseloads mean your coordinator knows your situation and your history, down to the details.
We grow with your plan
As your goals and funding change, your coordination changes with them. You keep the same coordinator.
Melbourne-based, Australia-wide
Local team in Thomastown with remote support available across the country.
Ready to talk?
Call us to talk about your goals and how we can support your recovery and independence.
Part 5 of 5Costs
Cost, eligibility & getting started
The practical questions people ask before they call us.
- What it costs
- Support Coordination and Recovery Coaching are priced against the NDIS Pricing Arrangements and Price Limits. The exact amount depends on the type of support and whether it falls on a weekday, evening, or weekend. Cost is confirmed in writing before anything starts.
- Am I eligible?
- Path Unlocked works with participants whose plans include funding for Support Coordination or Recovery Coaching, both funded under Capacity Building. If you're not sure what your plan covers, a support coordinator can check for you.
- Where we work
- We're based in Thomastown and support participants across Greater Melbourne, including the northern, western, and eastern suburbs. We also work with people anywhere in Australia by phone and video, and some of our in-person work extends into regional Victoria.
- How to start
- Get in touch through a call or the contact form.
- Have a quick chat with us about your goals and what your plan covers.
- Get matched with a coordinator or coach and book your first session.
Get started with Path Unlocked
We keep our caseloads small so you get a coordinator who knows your situation and answers the phone themselves. Get in touch for a free chat.